Refund policy

Due to the personal-care nature of our botanical products, we cannot accept returns or exchanges on products that have been opened, used, or have had their original seal or packaging removed.

Unopened Products
Unopened and unused products in their original condition and packaging may be eligible for return within 14 days of delivery. Please contact us before sending any item back.

Damaged or Incorrect Orders
Please inspect your order when it arrives. If your order is damaged, defective, or you received the wrong item, contact us as soon as possible so we can review the issue and make it right. Photos of the product and packaging may be requested.

Refunds
If a return is approved, we will notify you after the returned item has been received and inspected. Approved refunds will be issued to the original payment method. Original shipping charges are non-refundable unless the order arrived damaged or incorrect.

Contact Us
For questions regarding your order, returns, or refunds, please contact us at bloombycapri@gmail.com